FFIINESSE Shipping & Return Policy
At FFIINESSE, we strive to provide our customers with a seamless shopping experience. Below is our comprehensive shipping and return policy:
Shipping Policy
- Delivery Time: Orders will be delivered within 3 business days throughout Europe.
- Shipping Fee: Standard shipping is free for orders above €50. For orders below €50, a flat rate of €4.99 applies.
- Order Processing: Orders placed before 2 PM are processed on the same day. Orders placed after 2 PM or during weekends will be processed on the next business day.
- Tracking: A tracking number will be provided via email once your order is dispatched.
Return Policy
We want you to love your purchase! If you’re not completely satisfied, you can return your item(s) within 14 days of receiving your order.
- Conditions for Returns:
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Proof of purchase (e.g., receipt or order confirmation) is required.
- Return Shipping:
- Returns within Belgium are free. Contact us at support@ffiinesse.com to receive a prepaid return label.
- For international returns, customers are responsible for shipping costs.
- Refunds: Once we receive and inspect the returned items, refunds will be processed to your original payment method within 7 business days.
For questions or assistance, reach out to our customer support team at support@ffiinesse.com or call us at +32 465 777 493
Thank you for shopping with FFIINESSE!